Zoom has updated its terms of service to clarify that it will not use customer data to train its AI models without consent. The move follows concerns over a clause granting Zoom a license to use data for AI training. Despite the clarification, some users and data privacy advocates are calling for further revisions, with some even cancelling their accounts. The controversy highlights growing public scrutiny over AI and data privacy, with critics arguing for more robust legal protections and transparency around AI integration in products and services.
Zoom has updated its terms of service to clarify that it will not use customer data to train its AI models without consent. The move follows concerns over a clause granting Zoom a license to use data for AI training. Despite the clarification, some users and data privacy advocates are calling for further revisions, with some even cancelling their accounts. The controversy highlights growing public scrutiny over AI and data privacy, with critics arguing for more robust legal protections and transparency around AI integration in products and services.